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Retail Sales Specialist - LBM Day 08Retail Sales Specialist - LBM Day 08

Day 8 Activities

1. Review and e-Learn

a) As practical (in person or by phone/conference call) you will review with your direct supervisor  the previous days lesson(s) and activities including lessons 1-3 and the Miller Heiman reading assignment

b) You will complete the Manager enrolled product knowledge course(s) (see page 20, part 2b)

 

2. Miller Heiman - Conceptual Selling Review (Part 2 of 3)

After reading Miller Heiman Conceptual Selling, you will:

a) Print an updated copy of the Miller Heiman Blue Sheet from the previous lesson

b) Print an updated  copy of the Miller Heiman Green Sheet from your previous lesson

c) Take e-Lesson Miller Heiman Conceptual Selling Review 15.1

 

3. Product Knowledge (Manager Assigned)

a)      Your direct supervisor will assign 2 products for you to study from the following list:

Product 1

 

 

Click here to access all Product Summary Sheets

 

Product 2

 

 

b)     Your direct supervisor will enroll you into the above selected (2) courses

c)      You will access and study all materials relative to the assigned Product Knowledge/Summary Sheet (click onto the hyperlink above to access the Product Summary/Knowledge Sheet)

d)     You will locate/inspect the above-mentioned product(s) in one of our warehouses

e)     Your direct supervisor will schedule a ride-along with a contemporary or defined expert who will:

  • Provide you with an overview of the product(s)
  • Explain how the product(s) fits into your market segment and accounts
  • Explain how to establish creditability for the product(s)

f)       You will then complete the assigned e-Lesson/e-Quiz

 

4. Critical Thinking

You will complete the adjacent eLesson, Critical Thinking 10.1, where you will learn how to apply the T.E.S.T. Critical Thinking Module to help resolve any issue or problem.

 

Estimated Length: 8 hour(s)

Lessons

Name View Schedule
Online Lesson1. Miller Heiman Conceptual Selling Review 15.1 -
Online Lesson2. Critical Thinking 10.1 -
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