1.    Review and e-Learn

As practical (in person or by phone/conference call) you will review with your direct supervisor the previous sections, activities and reading assignments

2.    Product Knowledge (Branch Mix)

Select and study two brands/products assigned to your branch location.

a)      To access the product knowledge mix assigned to your branch location, click here

b)     Under your location click the hyperlink to the product you would like to study.

c)      Master all knowledge as it relates to the brand/company description, products, features, and resources in your location

d)     You will locate/inspect the above-mentioned product(s) in one of our warehouses

e)     Your direct supervisor will schedule a ride-along with a contemporary or defined expert who will:

•         Provide you with an overview of the product(s)
•         Explain how the product(s) fits into your market segment and accounts
•         Explain how to establish creditability for the product(s)

f)       On section 11, you will take the branch specific product knowledge course e-Quiz

3.    Miller Heiman - Conceptual Selling Review (Part 3 of 3)

After reading Miller Heiman Conceptual Selling, Part 3 Chapters 12 & 13, Part 4 Chapters 14 & 15:

•         Print an updated copy of the Miller Heiman Green Sheet from the previous lesson
•         Take e-Lesson Miller Heiman Conceptual Selling Review 16.1

4.    Account Set-up and Maintenance

a)      Your direct supervisor or local SME will explain and demonstrate how to set up and maintain a new customer account and apply:

•         The Parksite Pricing Policy
•         New account requirements/account type
•         Re-sale (tax exempt) Certificate
•         Credit application process
•         Credit references
•         Customer terms
•         Salesmen site visit (warehouse and sales office)

5.    Communication Basics (Part 4)

You will complete e-Lesson Communication Basics 13.1 - Interpersonal Skillswhere you will learn how to create and deliver a message that isn’t misinterpreted.