1.    Review & e-Learn

a)      As practical (in person or by phone/conference call) you will review with your direct supervisor the previous sections, activities and reading assignments

b)     You will complete the following e-Lessons/videos while referring to the associated reference guide:

• Construction Knowledge 10.1 Moisture Management (8Min.) Reference Guide
• Construction Knowledge 10.2 Exterior Cladding (5Min.) Reference Guide
• Construction Knowledge 10.3 Insulation (8Min.) Reference Guide
• Building Science – Energy Basics, Thermal Comfort 11.1 (8Min.) Reference Guide
• Building Science – Moisture Management, Moisture Problems 12.1 (5 Min.) Reference Guide

2.    Salesforce Lesson 1 – Overview (Customizing Your Home Page)

a)      A local SME will provide you with an overview of Salesforce and demonstrate how to:

• Access Salesforce
• Customize your Home Page (personal profile, top tabs and dashboard)

b)     You will simultaneously refer to SOP SF 1.1 Customizing Your Home Page – My profile, Top Tabs & Dashboard

3.    Training & Development Part 2 Manager Functions

a)      A local SME will demonstrate how to:

• Download a job specific training program
• Enroll your direct reports into a course
• Track training compliance (reporting)

b)     You will simultaneously refer to:

• SOP TR 13.1 Manager Forced Enrollment
• SOP TR 15.1 T&D Reports

4.    Product Knowledge - Tyvek Products (Residential & Commercial)

a)      To access and study Tyvek products, click here

b)     To access and study Tyvek product summary sheet, click here

c)      Master all knowledge including the brand/company description, products, features, and all resources  

d)     As practical, locate/inspect the above-mentioned product(s) in one of our warehouses

5.    Communication Basics - Part 1

You will complete e-Lesson Communication Basics 10.1 where you will learn how to develop your professional presence, body language and verbal skills.

6.    Infor CSD TEST – Account Activation

a)      You will receive via email logon credentials to access Infor CSD Test Platform

b)     As scheduled by your direct supervisor you will work with an assigned SME and or contemporary who will provide you with an overview of the ERP and demonstrate how to:

• Access the CSD interface while you reference, SOP IN 10.1 – CSD Account Activation and Access
• Navigate the user interface
• Access Smart Help - embedded documentation (the SOP’s) and training simulations
• Utilize search features – product, customer, sales order

7.    Infor CSD Recorded Training Seminars

Please view the following seminars:

• Navigation and tips and tricks – Hosted by Jerimiah Stone
• Sales Order Entry – Walk Thru Meeting
• Sales SME Training Session #1-Sales Order Review, Maintain, Returns, Copy, Cancel Quotes
• Sales SME Training Session #2-Inquiry's, Returns, Transfers, General Review