1.    Review & e-Learn

a)      As practical (in person or by phone/conference call) you will review with your direct supervisor the previous sections and activities including lessons 1-5 from the previous day.

b)     You will then complete e-Lesson, Self-enrollment 10.1

2.    Salesforce Part 1 – Overview (Customizing Your Home Page)

a)      A local SME will provide you with an overview of Salesforce and demonstrate how to:

•         Access Salesforce
•         Customize your Home Page (personal profile, top tabs, and dashboard)

b)     You will simultaneously refer to SOP SF 1.1 Customizing Your Home Page – My profile, Top Tabs & Dashboard

3.  Product Knowledge Corian Solid Surface

a)      To access and study Corian Solid Surface products click here

b)     To access and study the Corian Product Summary Sheet, click here

c)      Master all knowledge including the brand/company description, products, features, and resources  

d)     As practical, locate/inspect the above-mentioned product(s) in one of our warehouses

4.    Infor CSD TEST - Account Activation

a)      You will receive via email logon credentials to access Infor CSD Test Platform

b)     As scheduled by your direct supervisor you will work with an assigned SME and or contemporary who will provide you with an overview of the ERP and demonstrate how to:

•         Access the CSD interface while you reference, SOP IN 10.1 – Mingle Account Activation
•         Navigate the user interface
•         Access Smart Help - embedded documentation (the SOP’s) and training simulations
•         Utilize search features – product, customer, sales order

5.    Infor CSD Recorded Training Seminars

Please view the following seminars:

•         Navigation and tips and tricks – Hosted by Jerimiah Stone
•         Sales Order Entry – Walk Thru Meeting
•         Sales SME Training Session #1-Sales Order Review, Maintain, Returns, Copy, Cancel Quotes
•         Sales SME Training Session #2-Inquiry's, Returns, Transfers, General Review