1.    Review and e-Learn

As practical (in person or by phone/conference call) you will review with your direct supervisor the previous sections and activities including lessons 1-4 and the Miller Heiman reading assignment

2.    Product Knowledge – (Branch Mix)

Select and study two brands/products assigned to your branch location.

a)      To access the product knowledge mix assigned to your branch location, click here

b)     Under your location click the hyperlink to the product you would like to study.

c)      Master all knowledge as it relates to the brand/company description, products, features, and resources in your location

d)     You will locate/inspect the above-mentioned product(s) in one of our warehouses

e)     Your direct supervisor will schedule a ride-along with a contemporary or defined expert who will:

•         Provide you with an overview of the product(s)
•         Explain how the product(s) fits into your market segment and accounts
•         Explain how to establish creditability for the product(s)

f)       In section 11, you will take the branch specific product knowledge course e-Quiz

3.    Communication Basics – (Part 5)

You will complete e-Lesson Communication Basics 14.1 – Crucial Conversation and DISC, where you’ll learn how to effectively influence high stake conversations.

4.    Miller Heiman - Conceptual Selling Review (Part 2 of 3)

After reading Miller Heiman Conceptual Selling Part 3, chapters 9-11 you will:

•         Print an updated copy of the Miller Heiman Blue Sheet from the previous lesson
•         Print an updated copy of the updated Miller Heiman Green Sheet from your last lesson Miller Heiman Conceptual Selling Review 14.1
•         Take e-Lesson Miller Heiman Conceptual Selling Review 15.1