1.    Review and e-Learn

a)      As practical (in person or by phone/conference call) you will review with your direct supervisor the previous sections and activities including lessons 1-4 and reading assignment

b)     You will take e-Lessons/videos:

•         Corian Quartz 10.1 (15Min.)
•         Introduction to Salesforce - Chatter Filters 11.1 (10 Min.)

2.    Salesforce Part 3 - Overview (Posting Comments and Documents)

a)      Your contemporary mentor will explain and demonstrate how to post comments and documents

b)     You will simultaneously refer to SOP SF 3.1 – Posting Comments & Documents

3.    Ride-Along – DuPont Corian, Corian Quartz & Associated Products

Your direct supervisor will schedule a one-day ride-along with your contemporary mentor who will:

•         Provide you with an overview of Corian, Corian Quartz and their associated (upselling) products
•         Explain how these products fit into your market segment and accounts
•         Explain how to establish creditability with your customers as it relates to these products

4.    Product Knowledge (Branch Mix)

Select and study two brands/products assigned to your branch location.

a)      To access the product knowledge mix assigned to your branch location, click here

b)     Under your location click the hyperlink to the product you would like to study.

c)      Master all knowledge as it relates to the brand/company description, products, features, and resources in your location

d)     You will locate/inspect the above-mentioned product(s) in one of our warehouses

e)     Your direct supervisor will schedule a ride-along with a contemporary or defined expert who will:

•         Provide you with an overview of the product(s)
•         Explain how the product(s) fits into your market segment and accounts
•         Explain how to establish creditability for the product(s)

f)       In section 11, you will take the branch specific product knowledge course e-Quiz

5.    Communication Basics - Part 2

You will complete e-Lesson Communication Basics 11.1 where you’ll learn how to develop your writing skills and email etiquette.

6.    Miller Heiman – Strategic Selling Review (Part 1 of 3)

After reading Miller Heiman Strategic Selling Part 1, Chapter 2-4 and Part 2, Chapters 5 & 6, you will:

•         Print a blank copy of the Miller Heiman Blue Sheet
•         Take e-Lesson Miller Heiman Strategic Selling Review 11.1