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Section 03 - Inside Sales, LBM (All)Section 03 - Inside Sales, LBM (All)

1.    Opening/Startup Activities

You will continue to shadow a local SME who will continue to provide you with an overview on daily opening/start up and follow up procedures related to the previous day’s business.

2.    Review and e-Learn

a)      As practical you will review with your direct supervisor the previous sections, activities and reading assignments

b)     You will complete the following e-Lessons/videos and refer to the associated reference guide:

 

3.    Salesforce Part 2 – Overview (Chatter Filters)

a)      Your contemporary mentor will explain and demonstrate how to filter your Parksite feed in Salesforce to follow specific people, groups, files, and topics

b)     You will simultaneously refer to SOP SF 2.1 Chatter Filters - People Groups, Files & Topics

  

4.    Miller Heiman Strategic & Conceptual Selling Overview

After reading, Miller Heiman Strategic Selling Chapter 1 (Successful Selling in a World of Consistent Change) & Miller Heiman Conceptual Selling Chapter 1 (Why Your Customers Really Buy,) you will take e-Lesson Miller Heiman Strategic & Conceptual Selling Overview 10.1.

 

5.    Communication Basics - Part 2

You will complete e-Lesson Communication Basics 11.1where you will learn how to develop your writing skills and email etiquette.

 

6.    Infor Lesson: Order Entry

a. Your assigned SME will explain and demonstrate how to perform “Order Entry” processes:

b. You will simultaneously refer to the above-mentioned SOP’s and or simulation
c. Under the direct supervision of the SME, you will perform the above-mentioned processes 3 times.

7.    Infor Lesson: Printing

a. Your assigned SME will explain and demonstrate how to perform the “Print/Email/View processes: 

b. You will simultaneously refer to the above-mentioned SOP’s and or simulation

c. Under the direct supervision of the SME, you will perform the above-mentioned process 3 times.

 

8.  Infor Activity (Overflow Processing)

You will function as an overflow sales representative for an assigned expert applying all previous learned applications including the above-mentioned lessons for the remainder of the day.

 

 

Estimated Length: 8 hour(s)

Lessons

Name View Schedule
Online Lesson1. Building Science – Moisture Management, Moisture Problems 12.1 -
Online Lesson2. Building Science – Moisture Management, Moisture Mechanics 12.2 -
Online Lesson3. Building Science – Moisture Management, Vapor Diffusion 12.3 -
Online Lesson4. Building Science – Moisture Management, Air Leakage 12.4 -
Online Lesson5. Building Science – Moisture Management, Water Leakage 12.5 -
Online Lesson6. DuPont Tyvek House Wrap 10.1 -
Online Lesson7. Introduction to Miller Heiman Strategic and Conceptual Selling Review 10.1 -
Online Lesson8. Communication Basics 11.1 -
Online Lesson9. IS01 - Introduction to Infor CSD Sales - E-Quiz -
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