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Section 10 - Inside Sales, Surfaces (All)Section 10 - Inside Sales, Surfaces (All)

1.     Opening/Startup Activities

You will independently conduct normal opening/startup procedures

 

2.    Review and e-Learn

a)      As practical (in person or by phone/conference call) you will review with your direct supervisor the previous  sections, activities and reading assignments

b)     You will complete the e-Quiz, IS07 - Miscellaneous Sales Processes - E-Quiz

 

3.    Logistics Lesson 1 of 2

a)      You will takee-Module Introduction to Logistics 10.1 (20 Min.)

b)     Your direct supervisor will schedule your participation in the “Walk a Mile in Their Shoes Program

c)      Please click the above-mentioned link to view the program agenda and requirements

 

4.    Product Knowledge (Branch Mix)

Select and study two brands/products assigned to your branch location.

a)      To access the product knowledge mix assigned to your branch location, click here

b)     Under your location click the hyperlink to the product you would like to study.

c)      Master all knowledge as it relates to the brand/company description, products, features, and resources in your location

d)     You will locate/inspect the above-mentioned product(s) in one of our warehouses

e)     Your direct supervisor will schedule a ride-along with a contemporary or defined expert who will:

  •         Provide you with an overview of the product(s)
  •         Explain how the product(s) fits into your market segment and accounts
  •         Explain how to establish creditability for the product(s)

f)       On section 11, you will take the branch specific product knowledge course e-Quiz

 

 

5.    Communication Basics – (Part 5)

You will complete e-Lesson Critical Conversations & DISC 10.1, where you’ll learn how to effectively influence high stake conversations.

 

6.    Strategic Negotiations

You will complete the e-Lesson Strategic Negotiations 10.1 where you will learn how to apply various negotiating styles and techniques to achieve a win – win scenario.

Estimated Length: 8 hour(s)

Lessons

Name View Schedule
Online Lesson1. Introduction to Logistics 10.1 -
Online Lesson2. Critical Conversations and DISC 10.1 -
Online Lesson3. Strategic Negotiations 10.1 -
Online Lesson4. IS07 - Miscellaneous Sales Processes - E-Quiz -
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