1.     Opening/Startup Activities

You will continue to shadow a local SME who will continue to provide you with an overview of daily opening/start up and follow up procedures as it relates to the previous day’s business.

2.    Review and e-Learn

a)      You will review with your direct supervisor the previous sections , activities and reading assignments

b)     You will take e-Lessons/videos:

• Corian Quartz 10.1(15Min.)
• Introduction to Salesforce - Chatter Filters 11.1(10 Min.)
• Infor Sales Order Entry and Acknowledgement Print / Email 10.1

3.    Salesforce Part 3 - Overview (Posting Comments and Documents)

a)      Your contemporary mentor will explain and demonstrate how to post comments and documents

b)     You will simultaneously refer to SOP SF 3.1 – Posting Comments & Documents

4.    Ride-Along – DuPont Corian, Corian Quartz & Associated Products

Your direct supervisor will schedule a one-day ride-along with your contemporary mentor who will:

• Provide you with an overview of Corian, Corian Quartz and their associated (upselling) products
• Explain how these products fit into your market segment and accounts
• Explain how to establish creditability with your customers as it relates to these products

5.    Miller Heiman – Strategic Selling Review (Part 1 of 3)

After reading Miller Heiman Strategic Selling Part 1, Chapter 2-4 and Part 2, Chapters 5 & 6, you will:

b)     Print a blank copy of the Miller Heiman Blue Sheet

c)      Take e-Lesson Miller Heiman Strategic Selling Review 11.1

6.    Product Knowledge (Branch Mix)

Select and study two brands/products assigned to your branch location.

a)      To access the product knowledge mix assigned to your branch location, click here

b)     Under your location click the hyperlink to the product you would like to study.

c)      Master all knowledge as it relates to the brand/company description, products, features, and resources in your location

d)     You will locate/inspect the above-mentioned product(s) in one of our warehouses

e)     Your direct supervisor will schedule a ride-along with a contemporary or defined expert who will:

•         Provide you with an overview of the product(s)
•         Explain how the product(s) fits into your market segment and accounts
•         Explain how to establish creditability for the product(s)

f)       On section 11, you will take the branch specific product knowledge course e-Quiz

7.    Infor Lesson: Maintain/Edit Orders

a) Your assigned SME will explain and demonstrate how to perform the following “Maintain/Edit” processes:

• P -SOP IS 80.1 – Maintain Order-General Order Changes(Simulation)
• P -SOP IS 81.1 – Maintain Order-Removing Line (Sending Line to Lost Business) (Simulation)
• P -SOP IS 82.1 – Maintain Order-Adding New Line Item(Simulation)
• P -SOP IS 83.1 – Maintain Direct Order-Adding New Line Item  (Simulation)
• P -SOP IS 84.1 – Maintain Direct Order-Removing Line (Sending Line to Lost Business) (Simulation)
• P -SOP IS 85.1 – Shipping Feedback Split to Backorder Entry(Simulation)
• P -SOP IS 86.1 – Maintain Order-Release Hold for Release(Simulation)
• P -SOP IS 87.1 – Maintain Order-Changing Order From Stock to Whse Transfer Direct(Simulation)
• P -SOP IS 88.1 – Maintain Order-Splitting Line to Whse Transfer Direct(Simulation)
• P -SOP IS 89.1 – Maintain Order-Inventory Allocation and De-Allocation(Simulation)
• P -SOP IS 90.1 – Maintain Order-Release a Future Order( Simulation)
• P -SOP IS 91.1 – Maintain Order-Edit Warehouse Transfer or Warehouse Transfer Direct Order
• P -SOP IS 116.1 – Link Purchase Order Number to an Order  (Simulation)

b) You will simultaneously refer to the above-mentioned SOP’s and or simulations
c) Under the direct supervision of the SME, you will perform the above-mentioned process 3 times.

8.  Infor Activity (Overflow Processing)

You will function as an overflow sales representative for an assigned expert applying all previous learned applications including the above-mentioned lessons for the remainder of the day.