1.    Review and e-Learn

a)      As practical you will review with your direct supervisor the previous sections

b)     You will complete e-Quiz, IL03 – Receiving/Cycle Count

2.    Communication Basics – PowerPoint Presentations

You will complete e-Lesson Communication Basics 12.1 – PowerPoint Presentations.

3.    Product Knowledge – Branch Mix

Select and study two brands/products assigned to your branch location

a)      To access the product knowledge mix assigned to your branch location, click here.

b)     Use the pulldown and select your assigned company

c)      Click on the map pin associated to your branch location (enlarge the map if necessary)

d)     Scroll to the bottom of the page and click the brand you wish to study

e)     Master all knowledge as it relates to the brand/company description, products, features, and resources  

f)       You will locate/inspect the above-mentioned product(s) in one of our warehouses

g)      Your direct supervisor will schedule a ride-along with a contemporary or defined expert who will:

•         Provide you with an overview of the product(s)
•         Explain how the product(s) fits into your market segment and accounts
•         Explain how to establish creditability for the product(s)

h)     In section 9, you will take the assigned branch specific product knowledge course e-Quiz

4.    Infor Lesson: Inventory Control

a)      Your SME will provide you with an overview and demonstrate how to perform the following picking processes including:

•         SOP IL 59.1 - Create/Define Zones
•         SOP IL 60.1 - Create/Define Areas
•         SOP IL 61.1 - Create New Bin Location
•         SOP IL 62.1 - Review Valid Bins per Facility
•         SOP IL 63.1 - WMS Internal Adjustment
•         SOP IL 64.1 - Adjust Inventory via Dispatch
•         SOP IL 65.1 - Place Inventory on Hold in WMS and Subsequently in CSD
•         SOP IL 66.1 - Move Inventory from Unavailable to On Hand in CSD
•         SOP IL 67.1 - Review Unavailable Inventory in CSD
•         SOP IL 68.1 - Review Non-Stock Inventory (ICEAN)
•         SOP IL 69.1 - Move Inventory to Unavailable in CSD
•         SOP IL 76.1 -  Adjust Inventory Out of Inventory from Unavailable in CSD
•         SOP IL 70.1 - Bin Inventory Lookup via Dispatch
•         SOP IL 71.1 - Bin Lookup by Item via Dispatch
•         SOP IL 72.1 - WMS Transaction Audit
•         SOP IL 74.1 - Review prior Cycle Counts
•         SOP IL 133.1 – Manual Material Move Via WMS UI
•         SOP IL 77.1 – Adjust Inventory that does not exist via WMS
•         SOP IL 78.1 – Adjust Inventory via WMS
•         SOP IL 79.1 – Corian Half Sheet Backorder Report
•         SOP IL 80.1 – Corian Half Sheet Conversion
•         SOP IL 81.1 – Inventory Lookup via WMS
•         SOP IL 82.1 – Inventory Transactions – All Stock Movements
•         SOP IL 83.1 – Move Inventory In and Out of Unavailable
•         SOP IL 84.1 - WMS – Review Valid Bins per Location

b)     You will simultaneously refer to the above-mentioned SOP’s

c)      Under the direct supervision of the SME, you will perform each of the above-mentioned applications twice

5.    Infor Activity (Overflow Processing)

You will function as an overflow sales representative for an assigned expert applying all previously learned applications including the above-mentioned lessons for the remainder of the day.